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Frequently asked questions

Browse our unique selection of high-quality art prints

Canva Designs
Canva Designs

You’re purchasing a digital design file — a high-resolution image that you can download immediately after payment. You can use this file to print your own wall art, either at home or through a professional print service.

Nope 🙂 We do not sell printed items. Your order includes a downloadable file only — you’ll be able to print it yourself wherever you like.

Right after you complete checkout, you’ll be taken to a download page. You’ll also receive an email with a secure download link. If you don’t see it, check your spam/promotions folder — or contact us at info@canvadesigns.store and we’ll help you out!

Most of our artwork is delivered in JPG format, optimized for high-resolution printing.

Unless otherwise stated, all files are for personal use only. You can print them for your home or as gifts, but reselling, redistributing, or using the design for commercial purposes is not allowed. If you’re interested in a commercial license, email us.

No worries! Just email us with your order numbers, and we’ll offer a credit or an exchange.

Because our products are digital and can’t be “returned,” we don’t offer refunds. But if something’s wrong with your file or you received the wrong one, just reach out — we’ll fix it quickly.

Absolutely. Our files are designed for quality printing. You can take them to a local print shop or use an online service like Printful, VistaPrint, or even an Etsy-integrated printer. Just make sure they accept the file type.

We’ve got you! First, try using a laptop or desktop instead of a phone. If the issue persists, email us at info@canvadesigns.store with your order number and we’ll get it sorted.

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